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Workday Training and Support Options

Workday is American University’s single platform for all HR, Payroll, and Finance processes. We have several training and support options available to you.

Recorded Trainings

View our complete library of for Time Tracking, Human Resources, Finance, and Navigation. 

Online Self-Paced Learning

Available in Workday Learning for full and part time staff, full-time Faculty, Adjuncts currently teaching, and nextSource employees. Courses include:

Training for All Faculty & Staff

  • walks through need-to-know information about Workday, including basic navigation, frequently used features, your profile, and searching in Workday.

Time Tracking Training

  • covers how hourly employees will enter time worked, request time off, request leave of absence, and request return from leave of absence using Workday's Time application.
  •  informs and instructs exempt employees how to request time off, request leave of absence, and request return from leave of absence using Workday's Time Off application.
  •  equips managers with the skills to enter time and time off for an employee, correct time and time off for an employee, approve time off, and manage leave of absence.
    • shows you how to use the Workday delegation feature to delegate common tasks such as creating an expense report or approving time and leave. 
    • walks employees through the steps to create spend authorizations and expense reports as well as how to process credit card and p-card transactions.

Training for Managers

  • teaches you the five fundamental concepts underlying Workday: Supervisory Organizations, Position Management, Security Roles, Business Processes, and Worker Types.

Training for Student Workers

Training for Student Workers is available via YouTube through the links below.

  •  walks through need-to-know information about Workday, including basic navigation, frequently used features, your profile, and searching in Workday.
  •  covers how student employees will enter time worked, request time off, request leave of absence, and request return from leave of absence using Workday's Time application.

Workday Support Page

Navigate to our dedicated Workday Support page to see common questions and requests, view job aids, and learn how to get help. Job aids are printable and organized by:Â